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Essence Innovation Product FAQ: Everything You Need to Know About Our Products
Find answers to the most common questions in our Essence Innovation product FAQ — covering candles, apparel, skincare, supplements, shipping, and returns. We’re here to help you shop with clarity and confidence.
Explore Our FAQ Categories
Click below to find helpful answers by product category.
👕 Clothing & Apparel FAQ
Discover helpful answers to common questions about Essence Innovation clothing — from materials and sizing to care instructions and our commitment to sustainable fashion.
What materials are used in Essence Innovation clothing?
Our apparel is crafted from high-quality, breathable fabrics chosen for both comfort and durability. We blend natural fibers like cotton and bamboo with performance materials that support active, intentional living.
How should I care for my Essence Innovation apparel?
We recommend washing garments in cold water with mild detergent and laying flat or hanging to dry. Avoid bleach and harsh chemicals to maintain the longevity and print quality of your items.
How does your sizing work?
Our sizing is designed to be inclusive and true-to-fit. You can find a detailed Size Guide on each product page. If you’re between sizes, we suggest sizing up for a relaxed fit or down for a closer fit.
Are your clothes made sustainably?
Yes. Essence Innovation clothing is produced in partnership with ethical manufacturers who prioritize sustainability, responsible sourcing, and fair labor. Many of our pieces use eco-conscious materials and packaging.
Where is your clothing made?
Our garments are responsibly manufactured in the U.S. and select international studios committed to high-quality craftsmanship and ethical production.
👟 Footwear FAQ
Step into answers about our handcrafted footwear — from materials and sizing to styling and care. Explore how Essence Innovation designs each pair for comfort, performance, and self-expression.
What materials are used in Essence Innovation shoes?
Our shoes are made with a mix of high-performance textiles, durable rubber soles, and thoughtfully selected vegan-friendly materials. Each pair is handcrafted for everyday comfort and long-lasting wear.
Are your sneakers true to size?
Yes, our sneakers are designed to fit true to size. If you’re between sizes or prefer a roomier fit, we recommend sizing up. Refer to our Footwear Size Guide on the product page for exact measurements.
How should I care for my Essence Innovation shoes?
To keep your shoes looking fresh, gently wipe them with a soft, damp cloth after wear. For deeper cleans, use a mild soap solution on the soles and avoid machine washing to protect the shape and material integrity.
Are your shoes suitable for daily wear or performance use?
Essence Innovation footwear is designed for both — whether you’re moving through your day with ease or expressing your style with intention. Our collections balance artistic flair with durable functionality.
🕯 Candles & Fragrances FAQ
Let the scent of serenity guide you. Here you’ll find answers about our luxury candles and artisan fragrances — from ingredients and burn time to scent design and care.
What are Essence Innovation candles made from?
Our candles are hand-poured using a clean-burning soy wax blend with lead-free cotton wicks. We use phthalate-free, high-quality fragrance oils that provide a rich aromatic experience without harmful additives.
Are your candles vegan and cruelty-free?
Yes. All of our candles are 100% vegan and never tested on animals. We take pride in offering a conscious scent experience rooted in care and quality.
How long do Essence Innovation candles burn?
Burn time varies by size, but our standard candles burn for approximately 40–60 hours when used properly. For best results, trim the wick before each use and allow the wax to melt evenly to the jar’s edge.
What types of fragrances do you offer?
We craft our fragrances with intention — from floral and herbal blends to deep, grounding wood and spice tones. Each scent is designed to support your mood, space, and sense of balance.
💊 Wellness Supplements FAQ
Support your wellness journey with confidence. Here you’ll find answers about Essence Innovation supplements — including ingredients, usage, and our clean, intentional approach to formulation.
What ingredients are used in Essence Innovation supplements?
We use high-quality, naturally derived ingredients, carefully selected to support energy, focus, immunity, and overall balance. Our supplements are free from artificial colors, fillers, and preservatives.
Are your supplements vegan and gluten-free?
Many of our supplements are vegan and gluten-free, but individual formulas may vary. Each product label includes a full ingredient list and dietary icons for transparency and ease of use.
How should I take my supplements?
Each supplement includes clear usage instructions on the label. For best results, take as directed — and consult your healthcare provider if you are pregnant, nursing, or managing a medical condition.
Where are your supplements made?
Our wellness products are manufactured in FDA-registered, GMP-compliant facilities in the United States, using responsibly sourced global ingredients.
🌿 Skincare & Beauty FAQ
Elevate your self-care ritual with answers to common questions about Essence Beauty skincare. Learn more about ingredients, usage, and our commitment to gentle, nature-inspired formulas.
What ingredients do you use in Essence Beauty skincare?
Our skincare line is powered by natural botanicals, essential oils, and plant-based actives. We avoid parabens, sulfates, synthetic dyes, and harsh chemicals to ensure your skin is nurtured, not stressed.
Is your skincare suitable for sensitive skin?
Yes. Our products are formulated to be gentle and non-irritating. That said, we always recommend patch testing before full use — especially for those with sensitive or reactive skin.
Are your products tested on animals?
No. Essence Beauty is 100% cruelty-free. We do not test on animals, and we only work with suppliers and labs that uphold this same ethical standard.
What’s the shelf life of your skincare products?
Most products are best used within 12–18 months of opening. Keep them in a cool, dry place away from direct sunlight to maintain their potency and freshness.
☕ Artisan Coffee FAQ
Brew with purpose. In this section, we answer common questions about our Essence Innovation coffee blends — from sourcing and flavor profiles to brewing tips and freshness.
What types of coffee do you offer?
We currently feature small-batch, artisan-roasted coffee blends crafted for balance, depth, and smooth flavor. Our offerings include medium, dark, and signature house roasts — each selected for quality and aroma.
Where is your coffee sourced from?
Our beans are responsibly sourced from select farms in Central and South America, where sustainable and ethical farming practices are prioritized. Every roast tells a story of craft and care.
Is your coffee organic or fair trade?
Many of our beans are organically grown and ethically traded. We prioritize partners who uphold fair labor and environmental practices. Specific certifications are noted on each product page.
How should I store my coffee for best freshness?
Keep your coffee in an airtight container, away from light, moisture, and heat. For peak flavor, consume within two weeks of opening.
💻 Desk & Tech Accessories FAQ
Create a workspace that inspires. Here are answers to common questions about our Essence Innovation desk and tech accessories — from materials and functionality to care tips.
What kinds of desk and tech accessories do you offer?
We offer premium desk mats, mousepads, and workspace enhancements designed to add comfort and visual appeal to your daily routine. Many items feature our signature patterns or calming nature-inspired designs.
What materials are your desk mats and accessories made of?
Our mats are made from durable, easy-to-clean materials like microfiber and vegan leather blends. They’re crafted for long-lasting performance and smooth, comfortable use.
Are your accessories compatible with all devices?
Yes. Our desk mats and mousepads are designed to work with all standard mouse types and desk setups. They offer plenty of space and precision for both productivity and creative flow.
How do I clean or care for these accessories?
Wipe down with a damp cloth and mild soap as needed. Avoid abrasive cleaners and high heat, which can damage surface materials or printed designs.
🧴 Essence Essentials FAQ
For the rituals that ground you. This section covers your questions about our daily-use essentials — practical, purposeful items designed to elevate your everyday lifestyle with subtle luxury.
What are Essence Essentials?
Essence Essentials are curated tools and accessories that enhance your daily rhythm — from personal care items and reusable gear to fragrance holders and curated storage. Every item is crafted with form, function, and aesthetic in mind.
Are your essentials eco-friendly?
Yes. We prioritize materials like bamboo, glass, organic cotton, and recyclable plastics. Wherever possible, our essentials are reusable, low-waste, and packaged with minimal environmental impact.
Can I bundle essentials with other products?
In many cases, yes. We’ll be offering curated gift sets and lifestyle bundles soon — combining essentials with candles, skincare, or accessories for a cohesive experience. Stay tuned to our product page for availability.
How do I care for reusable items like bottles, cloths, or containers?
Hand-wash most items with warm, soapy water and let air dry. Each product includes care instructions to ensure long-term use and performance.